Comprehensive support

Hotline, Help­desk and Deploy­ment Portal allow you to contact us as quickly as possi­ble

Your company soft­ware and rela­ted tech­no­logy are subject to constant and highly dyna­mi­c chan­ges, as are the expec­ta­ti­ons of our cust­o­m­ers and indus­try-speci­fic requi­re­ments. A very important crite­rion for the success of a company is certainly how effi­ci­ently a company uses its IT equip­ment. We are aware of our respon­si­bi­lity and know how important it is for you to receive the right assis­tance and opti­mal support services during the daily use of your ERP soft­ware. We exchange infor­ma­tion with you quickly, imple­ment your chan­ge requests and cooperate closely to solve your problems – to, all in all, deve­lop coherent solu­ti­ons with which you will be satis­fied.

A while ago, MODUS Consult exten­ded its support by adding a power­ful Helpdesk tool on top of its hotline services. You can use the tool directly and comfor­ta­bly by sending an e-mail to Helpdesk.​modusconsult.​de. This way, you can take advan­tage of an extre­mely effi­ci­ent opportunity to get help online at helpdesk.modusconsult.de.

Regis­tra­tion is really easy – an e-mail to support-at-moduscon­sult.​de or a call  +49(0)5241 92 17 910 to MODUS Consult AG are sufficient to regis­ter with Helpdesk via web.

You will immediately receive a regis­tra­tion confir­ma­tion and your access data.

Hotline, Helpdesk and Deployment Portal enable quick contact with us.