Afterward, please enter the consultancy number your consultant is giving you. The connection is about to be established.
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The customer service is part of our support structure that assists you perfectly in operating and securing your IT environment. To guarantee quick solutions to your problems, it is essential that we receive a description of the error which is as precise as possible.
Our Service Hours
Monday -Friday 08:30 - 17:00
Phone
Tel.: +49 (0) 52 41 92 17 910
Helpdesk PortalOnsite/Remote Services
Besides the opportunities available for remote maintenance, we are also using the Netviewer and TeamViewer tool to support you in solving your difficulties. When the responsible consultant is notifying you, please proceed as follows:
As soon as your consultant asks for it, click the respective remote maintenance option discussed beforehand.
First, tell your consultant the seven-digit ID and then the session's password. The connection will now be established.
