Microsoft Gold-Partner

Ein Unternehmen der Bechtle Gruppe

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Next level
Business IT
We are enthusiastic users ourselves and are happy to show you what you can achieve with Microsoft 365.
Focus your ERP on real improvements, networked applications, and future development opportunities. We sharpen your perspective.
We offer one solution for all processes in mechanical and plant engineering. We are consultants and partners for more productivity and future development.
Understand, inspire, retain your customers, and strengthen your sales force. From initial contact to After-Sales service.
Become a "Master of Data". We show you how to make the best decisions with the right data. It’s easy.
Use needs-based and powerful infrastructures. We support you with the right operating model.
Microsoft 365
ERP
MODUS ENGINEERING
CRM
BI
System Technology
Industry solutions
We offer one solution for all processes in mechanical and plant engineering. We are consultants and partners for more productivity and future development.
As a long-time partner of automotive suppliers and the plastics and metal processing industries, we deliver more productivity. Plan with us.
For complex variant production in all segments of the furniture industry. The integrated solution for all business processes, customer systems, and industry standards
Optimise your entire value chain - from raw materials to point-of-sale. And try our software snacks.
Mechanical and plant engineering
Industry
Furniture
Food production and trade
References
Webinars & Events
Company
We are software specialists, industry experts, consultants, sparring partners and much more. For the holistic Business IT of medium-sized companies.
Our Project Management takes you further! We have over 20 years of experience with more than 1,000 projects to lead your project to its goal.
If you have any questions, suggestions, or challenges, feel free to contact us. We are happy to help you at any time.
About us
Project Management
Contact

Understand your customers. Inspire and retain them.

From the first point of contact to after-sales service.

[Translate to English:]

Next level CRM.

Next level CRM. Understand customers. Inspire customers. Recognise sales potential. Engage and retain customers. Qualify, nurture and grow contacts. Create appropriate marketing campaigns and convert leads. Support sales and drive service. Customer relationship management consistently aligns your business with customer needs.

Microsoft Dynamics Customer Engagement (Microsoft CRM) can also be seamlessly connected to your ERP system and business intelligence (BI), and integrated with your industry solution. In the secure cloud or as part of your existing infrastructure.

Always along the customer journey.

Accompany and address all touchpoints of your existing and potential customers. Integrate all channels and media: in the webshop and point-of-sale, in the social media, with videos and podcasts, newsletters, messenger services, and mobile apps, via live chat and bots, self-service portal and on the phone. Control all activities directly from your CRM system and expand your omnichannel step by step. Use links with artificial intelligence, machine learning and many other possibilities of the Microsoft Azure world. We are happy to support you.

Microsoft Customer Engagement is profitable. For B2B as well as for B2C.

Field Service

Perfect Field Service with intelligent action planning and Remote Support.

Customer Loyalty

For customers who come back: Retail Loyalty programs.

Lead Management

For complex sales processes in B2B: from lead nurturing to the signature.