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Equipment and Device Manufacturing
From quotation to delivery - fully integrated.
Future-ready equipment and device manufacturing
Equipment and device manufacturing stands for innovation, technical precision, and high regulatory requirements. Short product life cycles, complex bills of materials, growing variant diversity, and global supply chains define daily operations. At the same time, digitalization, IoT, and data-driven services open up new opportunities in after-sales business, service, and product development.
To leverage this potential, companies need an end-to-end platform that connects development, production, quality, service, and commercial processes. This is exactly where ERP solutions create value: they provide transparency, support compliance, and make innovation plannable. The right foundation for this is Microsoft Dynamics 365, complemented by industry-specific extensions from MODUS Consult.
ERP for equipment and device manufacturing
Based on Microsoft Dynamics 365, MODUS Consult has developed an industry solution specifically for equipment and device manufacturing. Dynamics 365 serves as the foundation for ERP, service, and data management. Enhanced with industry-specific processes and functionality, the entire product lifecycle can be managed end to end - from development and assembly to service at the customer site.
The solution is flexibly scalable and specifically designed for high component complexity, regulatory requirements, and service-oriented business models.
Regulatory compliance and product data under control
Standards, regulations, and documentation requirements are business-critical in equipment and device manufacturing.
The industry solution systematically maps regulatory requirements - for example through digital management of CE conformity, RoHS, and REACH in a central ECM system.
In addition, it provides product data management for technical data sheets, certificates, and marketing information - multilingual and consistent - as well as complete documentation with structured storage of all product-related records throughout the entire lifecycle. This keeps you audit-ready while significantly reducing manual effort.
Digitally manage product lifecycle, service, and after-sales
Modern devices generate a wealth of valuable data. The industry solution from MODUS Consult makes this information directly usable. Through IoT connectivity, field devices can be monitored to create transparency across the product lifecycle and unlock potential in after-sales and spare parts business.
AI-based service assistance supports technicians with digital repair instructions and remote support directly on tablets, making service calls faster and more efficient. In parallel, an automated B2B spare parts shop enables customer-specific pricing and real-time availability information. This transforms service from a pure cost factor into a sustainable revenue driver.
Efficient development, assembly, and cost control
Internal processes also benefit from the integrated platform based on Microsoft Dynamics 365. We add industry-specific components; for example for integrated research and development, innovation project controlling, and hardware and software development cycles.
This includes mobile assembly with paperless production, digital worker guidance, and checklists at assembly stations; precise cost object accounting despite high component diversity and short life cycles; and obsolescence management through early monitoring of discontinued components to safeguard production.
Fast start with preconfigured industry templates
Preconfigured best-practice processes for equipment and device manufacturing significantly accelerate implementation.
You start with proven workflows instead of building everything from scratch.
Master complex bills of materials and variants
Multi-level bills of materials, variants, versions, and revision states are cleanly mapped. Development, production, and service always work with the correct, up-to-date information.
Faster troubleshooting with Microsoft Copilot
Microsoft Copilot analyzes historical service cases and delivers relevant solution recommendations to technicians in real time - reducing downtime and easing the workload for service teams.
Securely manage global supply chains
Electronics and specialized components require proactive planning. The industry solution supports systematic supplier evaluation and targeted diversification to secure critical components and reduce dependencies. At the same time, transparent procurement provides full visibility: demand, lead times, and potential risks are centrally available, enabling early countermeasures and reliable supply planning.
FAQ
Microsoft Dynamics 365 enables complete serial number tracking across the entire lifecycle - from goods receipt and production to delivery and on-site service at the customer.
Yes. Through MODUS Consult’s ECM integration, relevant documents such as CAD drawings and technical data sheets are available directly within the ERP context -structured, versioned, and accessible at any time.
Yes. Warranty periods and service level agreements can be monitored per device. This allows you to clearly identify applicable claims and reliably manage service processes.
Yes. Tailored apps can be deployed for final assembly and quality assurance - for example for digital checklists, guided work steps, and documented inspections directly at the workstation.
For secure remote access, we rely on an end-to-end security architecture, including Microsoft Azure Sphere and Microsoft Defender for IoT. This ensures comprehensive protection of devices, connections, and data.
Strong digital processes – ready for tomorrow
Whether procurement, production, sales, service, or administration, our Business Process Platform helps you design core business processes seamlessly, efficiently, and transparently.
Our solutions are based on Microsoft Dynamics 365, Microsoft 365,Power Platform, Power BI, Copilot, and modern ECM systems.
Which processes are most relevant to you?
Here you will find an overview of all processes.
Overview of core business processes