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Lifecycle Management (LCM)
Operational reliability and continuous improvement
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Software solutions are constantly evolving. Requirements are increasing. Security needs ongoing attention.
Your solution must remain available, up to date, and able to support new processes.
The lifecycle management services from MODUS Consult help you achieve exactly that - with clear processes and a service approach built around your business operations.
Lifecycle Management at MODUS Consult
Supporting your processes with confidence
Software solutions are constantly evolving. Requirements are increasing. Security needs ongoing attention.
Your solution must remain available, up to date, and able to support new processes.
Always up to date
Modern manufacturing companies need processes that bring together quality, batch management, material flows, and planning in one system.
What lifecycle management at MODUS Consult includes
Service that goes beyond traditional incident handling
Our lifecycle management includes the planned updating of your systems. This covers Microsoft Dynamics 365 Business Central, our industry solutions, partner solutions, and custom extensions. Together with you, we keep your solution ready for updates, compliant, and technically up to date.
Modular service agreement
The lifecycle management services from MODUS Consult support you with clear processes and a service approach aligned with your business operations.
Tailored to your specific requirements.
Your benefits with LCM from MODUS Consult
Operational reliability and compliance
Up-to-date versions, planned maintenance, and clear processes help optimize the operation of your systems.
Greater efficiency in everyday work
Clear responsibilities and reduced manual effort take pressure off your team. The service can grow flexibly alongside your requirements.
Focus on your core business
With our support, your team gains more time for strategic topics and value-adding activities. Together, we find the right level of support for your needs.
Your services at a glance
- HelpDesk access for fast issue resolution, training, and advice
- Planning and implementation of updates
- Documentation and knowledge management
- Personal support from experienced consultants
FAQ
The service includes a help desk, issue resolution, planning and implementation of updates, training, and structured documentation. In addition, you benefit from dedicated support provided by experienced professionals.
Scheduled updates as part of lifecycle management, along with responsive customer service, reduce the risk of downtimes.
Yes. The scope and structure of the service agreement are defined together with you to match your specific needs.
On request, we can extend the service - for example with training, monitoring, system health checks, or the analysis of telemetry data.
The service agreement has an initial term of 12 months and is automatically renewed unless it is adjusted or terminated.