Suche
Furniture Industry
Full control over processes and variants.
The furniture industry operates in an environment full of contrasts: enormous product variety, high price pressure, changing assortments, and increasingly complex requirements from retail chains and buying groups. Many companies still rely on legacy structures, isolated systems, and limited transparency. This makes planning, efficiency, and competitiveness more difficult.
MODUS Consult creates an end-to-end foundation with Microsoft Dynamics 365.
Building on this, we have developed an industry solution for the furniture sector that connects your entire value chain and is aligned with your products and processes. The result is an integrated platform that seamlessly brings together variant logic, production, and modern IT.
We address your challenges
The industry solution based on Microsoft Dynamics 365 brings together the relevant components in a single, cohesive system—integrating ERP, variant configuration, MES connectivity, and shop floor data. This reduces manual effort, accelerates workflows, and sustainably improves production quality. Automated workflows, intuitive user interfaces, and AI-powered assistance relieve teams and create space for value-adding activities. At the same time, pressure from regulation and sustainability requirements continues to grow - such as the EU Deforestation Regulation (EUDR).
Companies need transparent processes, traceability, and clean documentation paths.
MODUS Consult supports this with digital documentation, ECM integrations, and a foundation for digital product passports. Our integrated solutions enable efficient control of individual variants, stronger service offerings, omnichannel sales enablement, and tighter control of internal costs. Rising energy and environmental costs also directly impact profitability.
Energy-intensive production steps can be specifically optimized through integrated analytics and AI-powered insights - enabling informed decisions and more economical use of resources.
Consistent, end-to-end processes
The furniture industry solution connects the entire furniture value chain - from graphical order planning and procurement to production logistics and delivery to retail.
Whether series production, project manufacturing, variant-based production, or contract business, all processes run within one system.
This includes:
Comprehensive supply chain management
Variant management with configurators
CRM for retail partners, field sales, and service
Digital manufacturing processes and MES integration
Use of modern AI technologies and Microsoft Copilot
Document management for structured repositories
Automation and workflows
Power Platform apps
Additional capabilities included:
- Omnichannel integration for specialty retail, e-commerce, and brick-and-mortar stores
- 3D product configuration including variant logic, costing, and bill of materials generation
- Batch size one efficiencythrough CAD/CAM integration and automated machine control
- EUDR compliance with documentation on wood origin and deforestation-free supply chains
- Bulky goods logistics with route planning and mobile driver apps for delivery and installation
- AI-powered customer service using image recognition and chatbots for faster complaint handling
- Sustainability marketing with transparent recycling and circular economy data in webshop and CRM
- Association settlement for bonus and conditions models in financial accounting
- Design-to-production workflows for shorter time to market
- Warehouse automation through integration of autonomous guided vehicles into the warehouse management system
One furniture solution for all segments
An industry solution for the furniture sector that connects omnichannel sales, variant control, production, logistics, and service into a single end-to-end process chain. This creates transparent data flows, reduces coordination overhead, and increases speed from configuration to delivery.
At the same time, compliance and sustainability can be clearly documented, and processes can be selectively automated.
Proprietary systems, customer systems, and industry platforms are seamlessly integrated. This allows you to keep production figures, contribution margins, and delivery performance in view at all times—and respond quickly and precisely to revenue fluctuations, based on a unified data foundation in Microsoft Dynamics 365.
The industry solution supports all segments of the furniture industry:
Bathroom furniture
Living and bedroom furniture
Upholstered furniture
Office furniture
Contract and retail fit-out
Interior design and custom-made solutions
Why MODUS Consult?
Deep expertise in the furniture industry
Our best practices are based on decades of collaboration with furniture, wood, and manufacturing companies. MODUS Consult translates this expertise into industry processes and extensions built on Microsoft Dynamics 365.
Consulting and implementation from a single source
As a certified top Microsoft partner, we support you at every stage—from consulting and implementation to support and continuous development.
The platform remains stable, extensible, and future-proof.
Full integration across all systems
ERP, CRM, BI, ECM, Power Platform, collaboration tools, and AI work together within the Microsoft ecosystem. This prevents media breaks, creates transparency, and accelerates processes across all areas.
Automation and better decisions
With Microsoft Dynamics 365, ECM, and AI capabilities, you can automate processes from invoice handling to production planning. Data becomes a foundation for decision-making rather than a burden.
Results from real projects
30 percent reduction in manual effort in order processing. Greater transparency across the entire supply chain. Improved customer service through CRM integration. Stable variant processes without complex workarounds.
FAQ
We provide interfaces to leading configurators and planning tools such as IMOS or pCon, ensuring that planning, quoting, and order processing are seamlessly connected.
Yes. The configurator recalculates prices and material requirements in real time—ideal for the high level of variant complexity in furniture retail and production.
Yes. The standard solution is extended with a logistics planning component for routing, delivery scheduling, and appointment management.
A dedicated module maps complex bonus schemes and association conditions in a structured way and enables accurate settlement.
Yes. A customer portal built on Power Pages enables real-time tracking of orders and delivery status.
Yes. Relevant data is transferred directly to the production level via interfaces - ensuring end-to-end workflows.
It assists in creating personalized quotes and identifies upselling potential within configurations.
Yes. Dynamics 365 Field Service manages technician deployment, captures services performed via mobile devices, and documents acceptances digitally.
An integrated RMA process provides transparency for returns, credit notes, and repairs, including clear status tracking in Microsoft Dynamics 365.
Yes. Shop systems such as Shopify, Magento, or Shopware can be seamlessly connected to the Microsoft core - ensuring end-to-end control of online orders, availability, and fulfillment.
Strong digital processes – ready for tomorrow
Whether procurement, production, sales, service, or administration, our Business Process Platform helps you design core business processes seamlessly, efficiently, and transparently.
Our solutions are based on Microsoft Dynamics 365, Microsoft 365,Power Platform, Power BI, Copilot, and modern ECM systems.
Which processes are most relevant to you?
Here you will find an overview of all processes.
Overview of core business processes