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Welcome to our website! We appreciate your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with applicable data protection laws, in particular the EU General Data Protection Regulation (GDPR) and the relevant national implementing laws. This privacy policy provides you with comprehensive information about the processing of your personal data by MODUS Consult GmbH and your rights in this regard.
Personal data is information that makes it possible to identify a natural person. This includes, in particular, name, date of birth, address, telephone number, email address, but also your IP address.
Anonymous data exists when no personal connection to the user can be established.
Data Controller and Data Protection Officer
MODUS Consult GmbH
James-Watt-Straße 6
33334 Gütersloh, Germany
www.modusconsult.de
contact(at)modusconsult(dot)de
Phone: +49 5241 9217-0
Contact for the data protection officer: privacy(at)bechtle(dot)com
Your rights as a data subject
First, we would like to inform you about your rights as a data subject. These rights are defined in Articles 15-22 of the EU GDPR. This includes:
• The right to information (Art. 15 EU GDPR),
• The right to erasure (Art. 17 GDPR),
• The right to rectification (Art. 16 EU GDPR),
• The right to data portability (Art. 20 GDPR),
• The right to restriction of data processing (Art. 18 EU GDPR),
• The right to object to data processing (Art. 21 EU GDPR).
To exercise these rights, please contact: datenschutz(at)modusconsult(dot)de. The same applies if you have any questions about data processing in our company. You also have the right to lodge a complaint with a data protection supervisory authority.
Rights of objection
Please note the following regarding your right to object:
If we process your personal data for direct marketing purposes, you have the right to object to this data processing at any time without giving reasons. This also applies to profiling insofar as it is related to direct marketing.
If you object to the processing of your personal data for direct marketing purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be made informally, preferably to: datenschutz(at)modusconsult(dot)de.
In the event that we process your data to protect legitimate interests, you may object to this processing at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions.
We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the purpose of establishing, exercising or defending legal claims.
Purposes and legal bases of data processing
Your personal data is processed in accordance with the provisions of the EU GDPR and all other applicable data protection regulations. The legal basis for data processing arises in particular from Article 6 of the EU GDPR.
We use your data for initiating business, fulfilling contractual and legal obligations, executing the contractual relationship, offering products and services, and strengthening customer relationships, which may also include analyses for marketing purposes, customer satisfaction surveys, and direct advertising.
Your consent also constitutes a legal basis for data processing under data protection law. We will inform you about the purposes of the data processing and your right to withdraw your consent. If the consent also relates to the processing of special categories of personal data, we will explicitly inform you of this in the consent form.
The processing of special categories of personal data within the meaning of Article 9 paragraph 1 of the EU GDPR will only take place if this is required due to legal regulations and there is no reason to assume that your legitimate interest in excluding the processing outweighs this requirement.
Disclosure to third parties
We will only disclose your data to third parties within the framework of legal regulations or with your explicit consent. Otherwise, your data will not be disclosed to third parties unless we are legally obligated to do so (disclosure to external bodies such as regulatory authorities or law enforcement agencies).
Recipients of the data / Categories of recipients
Within our company, we ensure that only those individuals who need your data to fulfill contractual and legal obligations receive it.
In some cases, service providers support our specialist departments in fulfilling their tasks, e.g., with newsletter distribution. The necessary data protection agreements have been concluded with all service providers.
Transfer to a third country / Intention to transfer to a third country
Data is only transferred to third countries (countries outside the European Union or the European Economic Area) if this is legally required, if you have given us your consent, or if it is necessary for the performance of the contract. We ensure compliance with the data protection level by concluding the necessary data protection agreements.
Data retention period
We store your data for as long as it is needed for the respective processing purpose. Please note that numerous retention periods require that data be stored for longer periods. This applies in particular to commercial or tax law retention obligations (e.g., German Commercial Code, German Fiscal Code, etc.). Unless further retention obligations exist, the data will be routinely deleted once the purpose has been fulfilled.
In addition, we may retain data if you have given us your permission to do so, or if legal disputes arise and we need to use evidence within the statutory limitation periods, which can be up to thirty years; the regular limitation period is three years.
Secure transfer of your data
To protect the data stored with us as effectively as possible against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons, we implement appropriate technical and organizational security measures. The security levels are continuously reviewed in cooperation with security experts and adapted to new security standards.
Data exchange to and from our website is always encrypted. We offer HTTPS as the transmission protocol for our website, using the latest encryption protocols.
This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential information, such as inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the padlock icon in your browser's address bar.
When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.
Furthermore, it is possible to use alternative communication channels (e.g., postal mail).
Obligation to provide data
Various personal data are necessary for establishing, executing, and terminating the contractual relationship and fulfilling the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides.
We have summarized the details for you in the section above. In certain cases, data must also be collected or provided due to legal requirements. Please note that processing your request or fulfilling the underlying contractual obligation is not possible without providing this data.
Categories, sources and origin of the data
The specific data we process depends on the context.
Please note that we may also provide information separately in appropriate places for special processing situations, e.g. when uploading application documents or when making a contact request.
When you visit our website, your browser transmits the following types of data, which are stored by us:
• the IP address of the accessing computer
• the server requests (e.g. page views) including the time
• the browser type
• the referrer URL (i.e., the address of the previously visited website, if you arrived at our website by clicking on a hyperlink from there)
These first three data types are technically necessary to correctly display the pages of this website you have requested. They can also be used, if necessary, to maintain the secure operation of this website (e.g., to defend against hacking attempts).
The referrer URL is used in anonymized form for advertising statistics purposes. For reasons of technical security (in particular to defend against attacks on our web server), this data is stored for 7 days in accordance with Article 6 Paragraph 1 lit. f GDPR.
As part of our contact forms, we may collect and process the following data:
Using our website, you can submit various requests to us, for example to order a catalog or to inquire about specific products.
A contact form is used to collect the contact details necessary for communication (e.g., name, first name and email address) and to record the content of your message.
This data is used for customer relationship management (contact history) and to answer/fulfill your request.
As part of our event registration forms, we may collect and process the following data:
For online applications, we may collect and process the following data:
For technical security reasons, your IP address will also be processed.
Your personal data is generally collected directly from you during the application process. In exceptional cases, your personal data may also be collected from other sources, such as recruitment agencies.
We also use personal data that we have lawfully obtained from publicly accessible directories (e.g., professional networks like XING and LinkedIn).
To best protect the security and confidentiality of your data, we implement appropriate security measures. Your application documents are transmitted to us in encrypted form via our application system. Our data backup procedures always comply with the latest technological standards.
We store your data during the application process in accordance with applicable law and delete it after a maximum of six months. Data is retained beyond this period only if we are legally obligated or entitled to do so, for example, if you have given us permission to store your data for a specific, longer period or for the purpose of exercising our legal rights.
Regulations that obligate us to retain data can be found, for example, in the German Commercial Code (HGB) or the German Fiscal Code (AO). Statutes of limitations must also be observed. Further information can be found in the data protection declaration within the application process.
You also have the option of applying to us using your XING account. In this case, we would also like to refer you to XING's data protection policy at privacy.xing.com/de/datenschutzerklaerung verweisen.
For newsletters, we may collect and process the following data:
Automated case-by-case decisions
We do not use purely automated processing methods to reach a decision.
Contact form / Contact via email (Art. 6 para. 1 lit. a, b GDPR)
Our website includes a contact form that can be used to contact us electronically. If you write to us via the contact form, we will process the data you provide in the form to contact you and answer your questions and requests (Art. 6 para. 1 lit. a, b GDPR).
We adhere to the principle of data minimization by requiring you to provide only the data absolutely necessary for us to contact you. This includes your first name, last name, email address, and title. Additionally, your IP address will be processed for technical reasons and legal protection. All other data fields are optional and can be filled in if desired (e.g., to allow us to answer your questions more personally).
If you contact us by email, we will process the personal data you provide in the email solely for the purpose of processing your request.
Zendesk Chat (formerly Zopim)
Subject to your consent, we use the Zendesk service, provided by Zendesk Inc., 1019 Market St., San Francisco, CA 94103, for optimal communication with our customers. The legal basis for this is Article 6(1)(a) of the EU GDPR.
If you have any questions about our products, our website, or anything else, you can send us a message via the Zendesk Chat window.
All visitors to our pages are recorded along with their IP address and the page they are currently visiting. The IP address is anonymized in the process. Zendesk Chat uses cookies to personalize your online experience with our service.
The information generated by the cookie about your use of our website is transmitted to and stored on a Zendesk server in the USA. For the duration of your visit, we store the ID number and the time you log in in a cookie on your device.
This cookie allows you to navigate from page to page on our website without having to log in again on each page. If you log out, the cookie will be deleted from your device. Chats are logged and stored on internal servers for 30 days for tracking purposes, after which they are deleted.
Since data is transferred to the USA within this service, there is a risk that your data may be processed by US authorities for control and surveillance purposes, potentially without you having any legal recourse. However, we take all possible and legally required measures in accordance with Articles 44 et seq. of the EU GDPR to ensure an adequate level of data protection in the third country.
You can prevent the installation of cookies by adjusting your browser software settings accordingly; however, please note that in this case you may not be able to fully utilize all the functions of our website.
Details on how your personal data is handled and information on the collection and use of data by Zendesk Chat can be found in Zendesk's privacy policy at https://www.zendesk.com/company/customers-partners/privacy-policy/.
Further information on data protection in connection with the use of Zendesk can be found here: http://www.zendesk.com/company/privacy.
Newsletter (Art. 6 Para. 1 lit. a EU GDPR)
You can subscribe to a free newsletter on our website. The email address, name, and title you provide when subscribing will be used to send you the personalized newsletter.
The principle of data minimization is observed, as only your email address, salutation, and name are marked as mandatory fields for personalization. For technical reasons and legal protection, your IP address is also processed when you subscribe to the newsletter.
As part of the registration process for our newsletter, we are supported by the service provider Microsoft. A data protection agreement has been concluded with them, as required by law.
You can of course cancel your subscription at any time using the unsubscribe option provided in the newsletter and thus revoke your consent.
Advertising purposes for existing customers (Art. 6 para. 1 lit. f GDPR)
MODUS Consult GmbH is interested in maintaining its customer relationship with you and providing you with information and offers about our products/services, Art. 6 para. 1 lit. f GDPR. Therefore, we process your data to send you relevant information and offers by email and for customer satisfaction surveys.
If you do not wish to receive direct marketing, you can object to the use of your personal data for this purpose at any time; this also applies to profiling insofar as it is related to direct marketing. If you object, we will no longer process your data for this purpose.
The objection can be made free of charge and without giving reasons and should preferably be sent to +49 5241 9217-0, by email to contact@modusconsult.de or by post to James-Watt-Straße 6, 33334 Gütersloh, Germany.
Applicant portal (Art. 6 para. 1 lit. a, b EU GDPR)
We offer you the opportunity to apply for specific vacancies or to submit a speculative application via an online application form and to upload your application documents.
We are aware of the importance of your data and process the personal data you provide in the application form only for the purpose of the effective and correct handling of the application process and for contacting you during the application process, Art. 6 para. 1 lit. a, b GDPR. Your data will not be shared with third parties without your consent.
The application form asks you to provide personal data. We adhere to the principle of data minimization by requiring you to provide only the data necessary for a complete review of your application documents, such as your CV, or data we are legally obligated to collect. These mandatory fields are marked with an asterisk (*). For technical reasons and for legal protection, your IP address is also processed.
Without this data, we cannot review your application documents; therefore, our application system will not allow you to upload them. Of course, you have the option to provide additional information voluntarily in the application form.
To best protect the security and confidentiality of your data, we implement appropriate security measures. Your application documents will be transmitted to us in encrypted form via our application system.
We store your data for the purposes mentioned above until the application process is completed and any applicable deadlines have expired – at the latest six months after you receive a decision.
However, with your explicit consent after the application process is complete, you have the option for us to store your application documents for a longer period and compare them with other vacant positions that match your profile. In this case, we will store your data for 12 months. You can, of course, revoke your consent at any time without giving reasons, with effect for the future, by calling +49 5241 9217-0, by emailing contact(at)modusconsult(dot)de, or by mail to James-Watt-Straße 6, 33334 Gütersloh, Germany.
Further information can be found in the privacy policy as part of the application process.
Cookies (Art. 6 para. 1 sentence 1 lit. a, f EU GDPR, § 25 para. 1, 2 TTDSG)
Our website uses cookies in several places. They serve to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser (locally on your hard drive). Based on our legitimate interest (Art. 6 para. 1 sentence 1 lit. f GDPR), we use technically necessary cookies that are essential for the operation of the website and ensuring its functionality. Depending on their purpose, these are stored permanently – even after the session ends – (so-called persistent cookies, e.g., opt-out) or are deleted when the browser is closed (so-called session cookies – these are only valid for one browser session).
Furthermore, we use cookies without your consent if their sole purpose is to store or access information stored on your device for the transmission of messages, or if they are absolutely necessary to provide the service you have expressly requested, § 25 para. 2 TTDSG.
We also use additional cookies with your consent. These cookies allow us to analyze how users interact with our websites. This enables us to tailor website content to visitor needs. Furthermore, the cookies allow us to measure the effectiveness of specific advertisements and, for example, to target their placement based on users' thematic interests. The legal basis for this is your consent (Art. 6 para. 1 sentence 1 lit. a GDPR, § 25 para. 1 TTDSG).
Most of the cookies we use are so-called "session cookies." These are automatically deleted after your visit. Persistent cookies are automatically deleted from your computer when their validity period (usually six months) expires, or if you delete them yourself before then.
Most web browsers accept cookies automatically. However, you can usually change your browser settings if you prefer not to send this information.
Cookies are stored on the user's computer and transmitted from there to our website. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Furthermore, cookies that have already been set can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers.
Please note: If you disable cookies, some features of our website may not be fully functional.
Creation of user profiles and/or use of cookies that are not purely functional (Art. 6 para. 1 sentence 1 lit. a GDPR, § 25 para. 1 TTDSG).
We use the following tools and services on our website:
Google Ads
We also use the Google advertising tool "Google AdWords" to promote our website. As part of this, we use the "Conversion Tracking" analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google," on our website. If you have reached our website via a Google ad, a cookie will be stored on your computer.
Cookies are small text files that your internet browser places and stores on your computer. These so-called conversion cookies expire after 30 days and are not used to personally identify you. If you visit certain pages of our website and the cookie has not yet expired, we and Google can recognize that you, as a user, clicked on one of our ads placed on Google and were redirected to our site.
The information collected using conversion cookies is used by Google to create visitor statistics for our website. These statistics tell us the total number of users who clicked on our ad and which pages of our website each user subsequently visited. However, neither we nor other advertisers using Google Ads receive any information that could personally identify users.
You can prevent the installation of conversion cookies by adjusting your browser settings, for example, by disabling cookies altogether or specifically blocking cookies from the domain "googleadservices.com". Google's privacy policy regarding this can be found at the following link: https://services.google.com/sitestats/de.html.
Google Ads Remarketing
We use the remarketing function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) on our website. This function allows us to present users of our website with interest-based advertisements on other websites within the Google advertising network (in Google Search or on YouTube, so-called "Google Ads," or on other websites). For this purpose, user interaction on our website is analyzed, e.g., which offers the user was interested in, in order to display targeted advertising to users on other websites even after they have left our site.
To do this, Google stores a number in the browsers of users who visit certain Google services or websites in the Google Display Network. This number, known as a "cookie," records these users' visits. This number serves to uniquely identify a web browser on a specific device and not to identify a person. When using Google Ads Remarketing, we collect and process the following data: pages visited, IP address, duration of visit, other information about website usage, and content about the user's interests.
The use of the Google tool is based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. You can withdraw your consent at any time. The withdrawal only applies to the device and web browser on which it was set; please repeat the process on all devices if necessary. If you delete the opt-out cookie, you will be asked for your consent for data transfer again. You can also configure your browser to block third-party ads. Alternatively, you can permanently block Google tracking by downloading and installing a corresponding plugin for common web browsers, which you can find here: support.google.com/ads/answer/7395996
Your data will be transmitted to Google for analysis. If you have a Google account, Google may also combine the data obtained from tracking. This involves a transfer of data to a third country, meaning there is a risk that your data may be processed by US authorities for control and surveillance purposes, potentially without you having any legal recourse. However, we take all possible and legally required measures under Articles 44 et seq. of the GDPR to ensure an adequate level of data protection in the third country.
The data collected through this process will be deleted as soon as it is no longer needed for our purposes.
Further information about Google and Google's privacy policy can be found at: www.google.com/privacy/ads/
Google Ads Conversion Tracking
On our website, we use the Google Ads Conversion Tracking advertising service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Your interactions with Google ads are measured via the Display Network, Shopping, and Search ad types active on our site. When you click on one of our Google ads, a cookie is stored in your browser. This cookie tracks your subsequent activity on the product advertised in the ad (conversion tracking). This data allows us to measure the effectiveness of our advertising campaigns. The following data is collected from you: clicked ads, IP address, web request, usage data, cookie ID, date and time of visit, cookie information, error URL, browser language, and browser type.
The use of Google tools is based on your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can withdraw your consent at any time here. The revocation only applies to the device and web browser on which it was set; please repeat the process on all devices if necessary. If you delete the opt-out cookie, you will be asked for your consent to data transfer again. You can also configure your browser to block third-party ads. Alternatively, you can permanently prevent Google tracking by downloading and installing a corresponding plugin for common web browsers, which you can find here: support.google.com/ads/answer/7395996
Your data will be transmitted to Google for analysis. If you have a Google account, Google may also combine the data obtained from tracking. This involves a transfer to a third country, meaning there is a risk that your data may be processed by US authorities for control and surveillance purposes, potentially without your legal recourse. However, we take all possible and legally required measures in accordance with Articles 44 et seq. of the GDPR to ensure an adequate level of data protection in the third country.
The data collected through this process will be deleted as soon as it is no longer needed for our purposes.
Further information about Google and Google's privacy policy can be found at: www.google.com/privacy/ads/
Google Analytics 4
Based on your consent (Art. 6 para. 1 sentence 1 lit. a GDPR), we use Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
Cookies and other technologies that access information from your device are also used. We collect and process the following data:
If you give us your consent (Art. 6 para. 1 sentence 1 lit. a GDPR) to data processing by Google Analytics 4, we will use your data for usage analysis. In this case, we will forward the data to Google for evaluation without anonymization or pseudonymization. The information will then be transferred to a Google server in the USA and stored there, as described. However, Google's IP anonymization is active, so your IP address will be shortened before data transfer and within the European Union or contracting states of the European Economic Area. Google does not store the full IP address. Only in exceptional cases will the full IP address be transmitted to Google.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics 4.0 will not be merged with other Google data.
Sessions and campaigns always end after a certain period of time. By default, sessions end after 30 minutes of inactivity and campaigns after 30 days. Users' personal data is deleted or anonymized after two months, and cookies have a lifespan of 24 months. In the case of processing based on your consent, Google processes and stores your personal data in the USA. Appropriate contractual agreements and guarantees ensure compliance with the European level of data protection for data transfers and processing in third countries. Data processing and storage in third countries may also be based on your consent (Art. 49 para. 1 sentence 1 lit. a GDPR). In this case, you will be specifically informed of this and the possibility of withdrawing your consent when we obtain it.
You can withdraw your consent at any time with effect for the future. To do so, simply access our consent banner and deselect the relevant consent. Please note that the change in the consent banner settings must be made individually for each device.
Furthermore, a data processing agreement has been concluded with Google. You also have the option to deactivate Google Analytics 4 using a browser add-on.
Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de.
Further information can be found at https://support.google.com/analytics/answer/6004245 (general information about Google Analytics and data protection).
Google Tag Manager
This website uses Google Tag Manager from Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. This service allows website tags to be managed via a single interface. The Tag Manager tool itself (which implements the tags) is a cookieless domain. This means that no cookies are used and no personal data is collected. Google Tag Manager triggers other tags, which may in turn collect data. However, Google Tag Manager does not access this data. If deactivation has been performed at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.
Further information can be found at www.google.com/tagmanager/use-policy.html.
Furthermore, the Google Tag Manager includes the following subservices (Eloqua, LinkedIn Insight Tag, Hotjar, Google Ads Remarketing, Google Ads Conversion Tracking, Facebook Pixel). Therefore, the Google Tag Manager and its subservices are integrated based on your consent (Art. 6 para. 1 sentence 1 lit. a GDPR). You can find information on how to withdraw your consent in the description of each subservice. If you object to one subservice, this objection will automatically apply to all other subservices included in the Google Tag Manager.
Within the scope of these services, the collected data may be transferred to a country outside the European Union and the European Economic Area, and to a country that does not offer an adequate level of data protection. If the data is transferred to the USA, there is a risk that your data may be processed by US authorities for control and surveillance purposes, potentially without you having any legal recourse. However, we take all possible and legally required measures in accordance with Art. 44 et seq. GDPR to ensure an adequate level of data protection in the third country.
LinkedIn Insight Tag
We use the LinkedIn Insight Tag on our website, a conversion tracking and retargeting service provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (hereinafter referred to as "LinkedIn"). LinkedIn stores and processes information about your user behavior on our website. LinkedIn uses cookies for this purpose; these are small text files that are stored locally in your web browser's cache on your device and enable analysis of your use of our website. Specifically, the referrer URL, IP address, device information, browser information, and your timestamp are recorded.
We use the LinkedIn Insight Tag for marketing and optimization purposes, in particular to analyze the use of our website and to continuously improve individual functions and offers, as well as the user experience. The statistical evaluation of user behavior allows us to improve our website and make it more interesting for you as a user. The use of LinkedIn Insight Tag is based on your consent (Art. 6 para. 1 sentence 1 lit. a GDPR), which you can withdraw at any time here: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Further information on data protection from the third-party provider can be found on the following website: https://www.linkedin.com/legal/privacy-policy
Leadinfo
This website uses the service provided by Leadinfo BV, based in Rotterdam. This service displays publicly available company data, such as company names and addresses, based on IP addresses. Company identification is based solely on IP addresses. The IP addresses are not stored after use. In addition to this IP address-based identification, two first-party cookies are used to provide us with information about how visitors use the website (analytics).
These cookies are not linked to other information and nothing is shared with third parties.
Opt-out of data collection:
If you wish to deactivate data collection (tracking), please click on the corresponding button at: https://www.leadinfo.com/de/opt-out/
Data processing agreement:
We have concluded a data processing agreement with Leadinfo and comply with data protection regulations.
Contact Leadinfo:
Leadinfo B.V.
Rivium Quadrant 141
2909 LC Capelle aan den IJssel
The Netherlands
hallo(at)leadinfo(dot)com
+31 (0)85 2500 450
Bing Ads
On our website, we use technologies from Bing Ads (bingads.microsoft.com), which are provided and operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ("Microsoft").
On our website, we use technologies from Bing Ads (bingads.microsoft.com), which are provided and operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ("Microsoft").
We only receive the total number of users who clicked on a Bing ad and were then redirected to the conversion site.
Microsoft collects, processes, and uses information via the cookie to create pseudonymous user profiles. These user profiles are used to analyze visitor behavior and to display advertisements.
No personal information relating to the user's identity is processed.
If you do not want Microsoft to use information about your behavior as described above, you can refuse the necessary placement of a cookie – for example, via a browser setting that generally disables the automatic placement of cookies..
You can also prevent the collection of data generated by the cookie and related to your use of the website, as well as the processing of this data by Microsoft, by declaring your objection at the following link: choice.microsoft.com/de-DE/opt-out Ihren Widerspruch erklären.
Further information on data protection and the cookies used by Microsoft and Bing Ads can be found on the Microsoft website: https://privacy.microsoft.com/de-de/privacystatement.
YouTube
Our website uses plugins from YouTube, a site operated by Google. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
YouTube videos are embedded using a technique called framing. Framing involves inserting a YouTube-provided HTML link into the code of a website, creating a playback frame (or "frame") on the third-party site, thus enabling playback of the video stored on YouTube servers.
We use the framing code generated by YouTube in "enhanced privacy mode." According to YouTube, this means that cookie activity and the resulting data collection only occur when the video playback function is actually used. Therefore, data collection through the mere use of the website with framed content is prevented.
To play YouTube content, we require your consent (Art. 6 para. 1 lit. a) GDPR), which you can grant – if you have not already done so as part of your cookie settings – via the button within the respective video. By clicking the play button, you consent to your IP address being transmitted to YouTube and to the provider setting cookies in your browser.
Further information on the handling of user data can be found in YouTube's privacy policy at: www.google.de/intl/de/policies/privacy.
Vimeo
Vimeo content is integrated by embedding a JavaScript tag. Simply inserting a code provided by Vimeo into a website's code displays the content, and its layout is then loaded from Vimeo's servers.
To play Vimeo content, we require your consent (Art. 6 para. 1 lit. a) GDPR), which you can grant via the button within the respective video, unless you have already done so as part of your cookie settings. By clicking the play button, you consent to your IP address being transferred to Vimeo (Vimeo, LLC, 555 West 18th Street, New York, NY 10011, United States) and to Vimeo setting cookies in your browser. For your convenience, we remember your consent for 30 days using a local storage object that we save in your browser. You can revoke your consent at any time here:
Social Media links
On our website you will find links to the social media services of Meta/Facebook, XING, and LinkedIn. You can recognize links to the websites of these social media services by their respective company logos. Following these links will take you to the company profile on the respective social media service. Clicking on a link to a social media service establishes a connection to the servers of that service. This transmits information to the servers of the social media service that you have visited our website. Furthermore, additional data is transferred to the provider of the social media service. This includes, for example:
If you are already logged into the relevant social media service when you activate the link, the provider of the social media service may be able to determine your username and possibly even your real name from the transmitted data and associate this information with your personal user account on the social media service. You can prevent this association with your personal user account by logging out of your user account beforehand.
The servers of social media services are located in the USA and other countries outside the European Union. Therefore, the data may also be processed by the social media service provider in countries outside the European Union. Please note that companies in these countries are subject to data protection laws that generally do not protect personal data to the same extent as in the member states of the European Union.
Please note that we have no control over the scope, nature, and purpose of data processing by the social media service provider. For more information on how your data is used by the social media services integrated into our website, please refer to the privacy policy of the respective social media service.
Registration for Events
Our website features a registration form for events and webinars. When you register for an event using this form, we process the data you provide for registration and communication purposes.
We adhere to the principle of data minimization, meaning you only need to provide the data absolutely necessary for registration and contact. This includes your email address, first name, and last name.
For technical security reasons and to defend against potential attacks, your IP address is also processed. All other data fields are optional.
For joint events with partners, your data will also be shared with the co-organizer. Please note that photos and videos may be taken during the event and published on our social media channels and website.
Details, including your right to object, as well as comprehensive information about our data processing and your rights under data protection law, can be found in our privacy policy.
Please be aware that publication on social media may involve data transfer to countries outside the EU.
MODUS Consult GmbH's legitimate interests in recording and publishing photos and videos serve the purpose of marketing and documenting the respective event.
Regarding this processing of your personal data, you have the right to object pursuant to Article 21(1)(1) of the GDPR. To exercise this right, please contact us (if possible) before the event at contact(at)modusconsult(dot)de or by phone at +49 5241 9217-0. Of course, you can also contact our staff on-site to exercise this right.
Beyond the cases mentioned above, your personal data will not be disclosed to third parties and will be used exclusively for the aforementioned purpose. Photos and videos published online are accessible worldwide, and further use of these photos and videos by third parties cannot be completely ruled out..
Your consent may also serve as a legal basis (Article 6(1)(a) GDPR) for the potential publication of photos and videos.
Consent to the use of the images is voluntary. Consent can be revoked at any time with effect for the future by emailing contact@modusconsult.de or calling +49 5241 9217-0
Webinars with GoToWebinar
We offer webinars on a regular basis. A webinar is similar to an in-person seminar and takes place online using computers and software.
To conduct webinars via the internet, MODUS Consult GmbH uses the GoToWebinar software solution from LogMeIn, Inc., 320 Summer Street, Boston, MA 02210, USA. LogMeIn, Inc. is responsible for providing this service and the associated data processing.
You can find LogMeIn's privacy policy here.
Your data is processed based on your consent (Art. 6 para. 1 lit. a) GDPR).
You can participate in a webinar if you have previously registered via our Webinarseite. The following data will be requested for this purpose: first name, last name, and email address. For the purpose of conducting the webinar, your registration and customer data will be transmitted to LogMeIn, Inc. and directly to MODUS Consult GmbH.
Your data will be stored at LogMeIn and MODUS Consult GmbH until you withdraw your consent.
As part of your participation in this webinar, an encrypted connection will be established between you and MODUS Consult GmbH. The audio and video information transmitted during this session will be regularly recorded by us for later retrieval. Questions and answers from participants during the webinar will also be recorded and played back when the webinar is accessed later. The recording will be made available to you via email after the webinar has ended.
You can end the session at any time by simply closing the browser window or exiting the program or app. If your contact person ends the session, your participation will also end automatically. Statistical data is transmitted to us during and after the webinar. If you participate in a webinar, ask or answer a question during the webinar, we receive information about the duration of your participation, your interest in the webinar, and the question or answer you asked, in addition to your registration data. We use this information for further customer support and to improve the user experience.
Your registration data will also be used to announce further webinar topics or to contact you by MODUS Consult GmbH.
You can withdraw your consent at any time. To do so, please contact us directly at contact(at)modusconsult(dot)de to be removed from the mailing list.
Registration / Customer Account (Art. 6 para. 1 lit. a, b GDPR)
Helpdesk / Deployment Portal
On our website, we offer users the opportunity to register by providing personal data. The advantage is that you can access information about the current processing status of your request at any time in the Helpdesk Portal. Furthermore, you can view the history of each Helpdesk request or create a detailed preliminary record of problems and questions.
Integrated into the Helpdesk Portal, we automatically display changes to the software, provide service packs, and implement necessary database adjustments to customers in the Deployment Portal.
The Deployment Portal complies with the requirements of DIN EN ISO 9000 ff. and is similar to a customer-driven download page.
You can find more information about the Helpdesk and Deployment Portal here on our homepage: https://www.modusconsult.de/customer-service
Registration is therefore required either to fulfill a request or to carry out a customer-driven download.
During registration, the following data is stored at Microsoft:
You can obtain access to the helpdesk and deployment portal by sending a request to support(at)modusconsult(dot)de. The information listed above is required to create your login. To register, you need an existing Microsoft business account, or you can create a new account during the registration process. With this Microsoft account, you will be registered as a guest on our Azure domain to gain access to the portals. The data is stored in the Azure domain and retrieved by MODUS Consult employees for unique identification.
Please note: Your chosen password is encrypted and stored by Microsoft. Neither MODUS Consult nor Microsoft employees can read this password. Therefore, they cannot provide you with any information should you forget it.
Upon completion of the registration process, your data is stored with Microsoft for use in the secure customer area. As soon as you log in to our website with your email address as your username and password, these login credentials will be used for all actions you perform on our helpdesk and deployment portal.
Registered users can independently change their contact information (name, email, phone number, password) in their customer account. Our support team is also happy to make changes/corrections upon request; simply contact them. Of course, you can also cancel or delete your registration or customer account. To cancel or delete your account, please contact us by phone at +49 5241 9217-910, by email at support(at)modusconsult(dot)de, or submit a helpdesk request.
Project Portal
MODUS Consult GmbH provides its clients with a portal (based on SharePoint) for communication, task coordination, and document management within the framework of projects. All project-relevant documents, meeting minutes, and schedules are stored in this portal and shared with the client. Project portals are created and activated for the client at the start of each project. Client-side access rights are communicated by the client's project manager.
During registration, we store the following data:
The data listed above is required to create your login. To log in, you need an existing Microsoft business account, or you can create a new one during the registration process. With this Microsoft account, you will be created as a guest on the MODUS Consult Azure domain to gain access to the portals. The data is stored in the Azure domain and retrieved by MODUS Consult employees for unique identification purposes.
Please note: The password you choose is encrypted and stored by Microsoft. Neither MODUS Consult nor Microsoft employees can read this password. Therefore, they cannot provide you with any information should you forget your password.
Upon completion of the registration process, your data will be stored with Microsoft for use in the secure customer area. Once you log in to the MODUS project portal with your email address as your username, this username will be used for identification and tracking of all your activities within the portal.
Registered users have the option to independently make changes to their contact details (name, email, phone, password) in their Microsoft customer account.
Of course, you can delete your access to the MODUS Consult project portal. To delete your account, please contact us by phone at +49 5241 9217-910, by email at support(at)modusconsult(dot)de, or submit a helpdesk request.
Online offers for children
Individuals under the age of 16 may not transmit personal data to us or submit a declaration of consent without the permission of their legal guardian(s). We encourage parents and legal guardians to actively participate in their children's online activities and interests.
Links to other providers
Our website contains – clearly marked – links to the websites of other companies. Where links to third-party websites exist, we have no influence over their content. Therefore, we cannot assume any responsibility or liability for this content. The respective provider or operator of the linked websites is always responsible for their content.
The linked pages were checked for potential legal violations and recognizable infringements at the time the links were created. No illegal content was apparent at that time. However, continuous monitoring of the content of linked pages is not feasible without specific indications of a legal violation. Upon notification of legal violations, such links will be removed immediately.
Changes to our privacy policy
As we continue to develop our websites and implement new technologies, changes to this privacy policy may become necessary. We reserve the right to modify our security and data protection measures as required by technological advancements. In such cases, we will also update our privacy policy accordingly. We therefore recommend that you review this privacy policy periodically.
Information on data protection in social media
MODUS Consult GmbH maintains a presence on social media. To the extent that we have control over the processing of your data, we ensure compliance with applicable data protection regulations.
Below you will find the most important information regarding data protection law in relation to our online presence.
NName and address of the data controller
MODUS Consult GmbH is responsible for the company's online presence in accordance with the EU General Data Protection Regulation (EU-GDPR) and other data protection regulations.
You use these platforms and their functions at your own risk. This applies in particular to the use of interactive features (e.g., commenting, sharing, rating).
Please also note that your data may be processed outside the European Union.
Purpose and Legal Basis
We maintain these fan pages to communicate with visitors and inform them about our offerings.
We also collect data for statistical purposes to further develop and optimize our content and make our services more attractive. The necessary data (e.g., total number of page views, page activity, visitor-provided data, and interactions) is processed and provided to us by the social networks. We have no influence on its generation or presentation.
Furthermore, your personal data is processed by the social media providers, as well as by MODUS Consult GmbH, for market research and advertising purposes. This means that, for example, user profiles may be created based on your usage patterns and the resulting interests. This allows, among other things, the display of advertisements both on and off the platforms that correspond to your interests. Cookies are typically stored on your computer for this purpose. Regardless, your user profiles may also contain data that is not directly collected on your devices. This storage and analysis also occurs across devices; this applies in particular, but not exclusively, if you are registered as a member and logged in to the respective platforms.
Furthermore, we do not collect or process any personal data.
MODUS Consult GmbH processes your personal data based on our legitimate interests in effective information and communication pursuant to Art. 6 para. 1 sentence 1 lit. f. GDPR.
If you are asked for your consent to data processing, i.e., if you declare your consent by clicking a button or similar (opt-in), the legal basis for processing is Art. 6 para. 1 sentence 1 lit. a., Art. 7 GDPR.
Your rights / Right to object
If you are a member of a social network and do not want the network to collect data about you via our website and link it to your stored member data at the respective network, you must
After logging in again, you will once again be identifiable to the network as a specific user.
For a detailed description of the respective processing activities and the options to object (opt-out), please refer to the information linked below:
In total, you have the following rights regarding the processing of your personal data:
the right to information; the right to rectification; the right to erasure; the right to restriction of processing; the right to object; the right to data portability; and the right to lodge a complaint with the competent data protection authority regarding unlawful processing of your personal data.
However, since MODUS Consult GmbH does not have full access to your personal data, you should contact the social media providers directly to assert your rights, as they have access to their users' personal data and can take appropriate action and provide information.
Should you still require assistance, we will of course try to support you. Please contact us at.
Copyright and Artistic Copyright Notice
If you wish to publish images, texts, plans, videos, music, etc. on our website, you should be aware that you may be transferring all rights of use to the network, which could ultimately have legal consequences for you if you are not the author or rights holder yourself.
Information on handling customer and supplier data
Categories / Origin of the data
Within the framework of a contractual relationship and for the initiation of a contract, we process the following personal data:
We generally receive your personal data from you during the contract negotiation phase or during the ongoing contractual relationship.
In exceptional cases, your personal data may also be collected from other sources. This includes ad hoc inquiries with credit agencies (Creditsafe, Bisnode) regarding relevant information, particularly concerning creditworthiness and credit history.
Purposes and legal bases of data processing
Even when processing your personal data outside the website, the provisions of the EU GDPR and other relevant legal regulations are always complied with.
Your personal data will be processed exclusively for the purpose of carrying out pre-contractual measures (e.g., preparing offers for products or services) and fulfilling contractual obligations (e.g., providing our services or processing orders/contracts/payments) (Art. 6 para. 1 lit. b GDPR), or if there is a legal obligation to process the data (e.g., due to tax regulations) (Art. 6 para. 1 lit. c GDPR). The personal data was originally collected for these purposes.
A legal basis for data processing under data protection law can, of course, also be your consent to data processing (Art. 6 para. 1 lit. a GDPR). Before granting your consent, we will inform you about the purpose of the data processing and your right to withdraw your consent pursuant to Art. 7 para. 3 GDPR.
Personal data is processed for the purpose of detecting criminal offenses only under the conditions of Article 10 of the EU GDPR.
Recipients of the data / Categories of recipients
In many cases, service providers support our specialist departments in fulfilling their tasks. The necessary data protection agreements have been concluded with all service providers. These are primarily financial and consulting firms that assist in verifying order-related data. In addition, we utilize IT experts with specialized product know-how from manufacturers and partner companies in certain specialist areas.
For project processing (registration, project notification, quotation preparation, order processing), your data may be forwarded to the relevant manufacturers of the ordered products. These manufacturers may also be located in a third country outside the EU.
We share information about payment processing, payment behavior and creditworthiness with credit, trade and business information agencies.
The principle of data minimization is observed.
Your personal data may also be processed in the cloud to optimize existing processes (e.g., for more efficient communication and contract processing). We have concluded the necessary data protection contracts for this purpose. If the cloud provider is located in a country outside the EU/EEA (third country), we will take all legally permissible and necessary measures in accordance with Articles 44 et seq. of the GDPR to ensure the level of data protection in the respective third country. We will implement technical and organizational measures to ensure that your data is only accessible to those individuals who require it to fulfill contractual and legal obligations.