Welcome to our website and thank you for your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with applicable personal data protection legislation, in particular the GDPR and our country-specific implementation laws, which provide comprehensive information about the processing of your personal data by MODUS Consult GmbH and your rights.

 

Personal data is any information that makes it possible to identify a natural person. This includes, in particular, your name, date of birth, address, telephone number, email address and IP address.

Anonymous data is available if no personal reference to the individual/user can be made.

Responsible body and data protection officer

MODUS Consult GmbH
James-Watt-Straße 6
33334 Gütersloh, Germany

www.modusconsult.de

contact(at)modusconsult(dot)de

Telephone: +49 5241 9217-0

Contact info of the data protection officer: privacy(at)bechtle(dot)com

 

Your rights as a data subject

We would first like to notify you of your rights as a data subject. These rights are set out in Articles 15 - 22 GDPR, and include:

•          The right of access (Art. 15 GDPR),

•          The right to rectification (Art. 16 GDPR),

•          The right to data portability (Art. 20 GDPR),

•          The right to object to data processing (Art. 21 GDPR),

•          The right to erasure / right to be forgotten (Art. 17 GDPR),

•          The right to restriction of data processing (Art. 18 GDPR).

To exercise these rights, please contact: datenschutz(at)modusconsult(dot)de. The same applies if you have any questions regarding data processing in our company or when you withdraw your consent. You also have a right of appeal to the relevant data protection supervisory authority.

 

Right to object

Please note the following with respect to your right to object:

When we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without providing the reasons for such objection. This also applies to profiling insofar as it is associated with direct marketing.

If you object to the processing for direct marketing, we will no longer process your personal data for such purposes. The objection is free of charge and can be made informally, where appropriate to: datenschutz(at)modusconsult(dot)de.

Should we process your data to protect legitimate interests, you may object to such processing at any time for reasons that arise from your specific situation; this also applies to profiling based on these provisions.

Should we process your data to protect legitimate interests, you may object to such processing at any time for reasons that arise from your specific situation; this also applies to profiling based on these provisions.

We will then cease to process your personal information unless we can demonstrate compelling legitimate grounds for processing such information that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.

 

Purposes and legal bases of data processing

The processing of your personal data complies with the provisions of the GDPR and all other applicable data protection regulations. Legal bases for data processing arise in particular from Art. 6 GDPR.

We use your data to initiate business, to fulfil contractual and legal obligations, to conduct the contractual relationship, to offer products and services and to consolidate customer relationships, which may include marketing and direct marketing.

Your consent also constitutes a data protection regulation. In this respect, we will inform you of the purposes of data processing and the right to withdraw your consent. If the consent also relates to the processing of special categories of personal data, we will explicitly notify you in the consent process.

Processing of special categories of personal data within the meaning of Art. 9 (1) GDPR may only take place where necessary on the grounds of legal regulations and there is no reason to assume that your legitimate interests should prevail to the exclusion of processing such data.

 

Data transfers / Disclosure to third parties

We will only transmit your data to third parties within the scope of given statutory provisions or based on consent. In all other cases, information will not be transferred to third parties unless we are obliged to do so owing to mandatory legal regulations (disclosure to external bodies, including the supervisory authorities or law enforcement authorities).

 

Data recipients / categories of recipients

In our organisation, we ensure that only individuals who are required to process the relevant data to fulfil their contractual and legal obligations are authorised to handle personal data.

In many cases, service providers assist our specialist departments to fulfil their tasks e.g. newsletter dispatch. The necessary data protection contract has been concluded with all service providers.

 

Transfers of personal data to third countries

A transfer of data to third countries (countries outside the European Union or the European Economic Area) shall only take place if required by law or if you have provided your consent for such transfer or if this is necessary for the performance of the contractual relationship. In doing so, we guarantee compliance with the level of data protection by concluding the necessary contracts under data protection law.

 

Period of data storage

We store your data for as long as such is required for the relevant processing purposes. Please note that numerous retention statutory periods require that data must be stored for a specific period of time. This relates in particular to retention obligations for commercial or fiscal purposes (e.g. commercial code, tax code, etc.). The data will be routinely deleted after use unless a further period of retention is required.

We may also retain data if you have given us your permission to do so, or in the event of any legal disputes and we use the evidence within the statutory limitation period, which may be up to 30 years; the standard limitation period is 3 years.

 

Secure transfer of data

We implement the appropriate technical and organisational security measures to ensure the optimal protection of the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. The security levels are continuously reviewed in collaboration with security experts and adapted to new security standards.

The data exchange to and from our website is encrypted. We provide https as a transfer protocol for our website, and always use the current encryption protocols.

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser’s address bar.

If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

It is also possible to use alternative communication channels (e.g. by post).

 

Obligation to provide data

A range of personal data is required to establish, implement and terminate the obligation and the fulfilment of the relevant contractual and legal obligations. The same applies to the use of our website and the various functions we provide..

We have summarised the relevant details in the above point. In some cases, legal regulations require data to be collected or made available. Please note that it will not be possible to process your request or execute the underlying contractual obligation without this information.

 

Data categories, sources and origin of data

The data we process is defined by the relevant context.

Please note that we may also provide information at specific points for specific processing situations separately where appropriate, e.g. when uploading application documents or when making a contact request.

When you visit our site, your internet browser transmits the following types of data, which we then save:

•          the IP address of the computer used to access the site

•          the server requests (e.g. accessed pages) including time stamps

•          the browser type

•          the referral URL (i.e. the address of the previous website that you visited, if you came to our site by following a hyperlink from there).

These first three data types are technically required to be able to properly display the webpage you accessed. Moreover, this data may be used, if necessary, to maintain secure operation of this website (e.g. to protect against hacking).

The referral URL is anonymised and used to compile statistics.

For reasons of technical security and in particular to prevent attempts to attack our web server, this type of data are also stored for 7 days in accordance with Art. 6 Paragraph 1(f) EU GDPR.

 

We collect and process the following data as part of a contact request:

Our website offers you different ways to contact us, e.g. to order a catalogue or to get information on certain products.

You can use our contact form, contact us by phone and send an e-mail message.

A contact form is used to collect the required details for communication (e.g. first name, last name and e-mail address) as well as to send your message.

The collected data are used for customer relations management (contact history) and for responding to/fulfilling your request.

We collect and process the following personal data for online applications:

  • Your master data (e.g. surname, first name, name affixes, date of birth, title if applicable),
  • qualification and training data (e.g. curriculum vitae, certificates),
  • Contact details (postal address, telephone number, email address),
  • Photo, if necessary - Language skills and IT knowledge, if applicable,
  • Severe disability / equality (optional) - Period of notice (compulsory information)
  • Attention to the job (mandatory)
  • Age check (mandatory)
  • If applicable, information on the earliest date of entry, regional mobility, the desired number of hours and duration of employment, previous employment with MODUS Consult or information on social commitment.

 

For reasons of technical security, your IP address is also processed.

Your personal data is always collected directly from you during the application process. Exceptionally, your personal data may also be collected by other agencies in certain constellations, for example by recruitment agencies.

We also use personal data that we have permissibly obtained from publicly accessible directories (e.g. professional networks such as XING and LinkedIn).

We have implemented security measures to ensure that your data remain safe and confidential at all times. All application documents submitted via the application portal are encrypted. Provisions to protect your information always correspond to the latest technological standards.

Your data provided in the context of the application process are stored subject to applicable law and purged no later than six months after the application process has concluded. We will retain your data beyond this point only if we are entitled or have an obligation to do so, e.g. if you have given your express consent for us to retain your data for an extended and specified period of time, or to exercise our rights under applicable law.

Regulations that oblige us to keep records can be found, for example, in the German Commercial Code or the German Fiscal Code. In addition, limitation periods must be observed. You can find more information in the data protection declaration within the application process. You also have the option of applying to us using your XING account. In this case, we would also like to refer you to the data protection provisions of XING at https://privacy.xing.com/en/privacy-policy.

When you subscribe to a newsletter, we collect and process the following data:

  • Surname, first name
  • Email address
  • Industry sector
  • Optional: Salutation

 

Contact forms / contact via email (Art. 6 Abs. 1 lit. a, b EU-DS-GVO)

A contact form is available on our website which can be used to contact us electronically. If you write to us using the contact form, we will process the information you provide to contact you and answer your questions and requests, (Art. 6 Abs. 1 lit. a, b EU-DS-GVO).

All data required to complete the form is subject to the principles of data reduction and data economy, meaning you only have to provide the data that is absolutely necessary for us to contact you. This means your first name, last name, email address and the message field. For reasons of technical security and in particular to prevent attempts to attack our web server, we will also process your IP address. All other information is voluntary (e.g. to give a more tailored answer to your question).

If you contact us by e-mail, we will process the personal data provided solely for the purpose of processing your enquiry.


Zendesk Chat (formerly known as Zopim)

We use the service Zendesk, of Zendesk Inc., 1019 Market St., San Francisco, CA 94103 for the optimal communication with our clients. Legal basis is Art. 6 para. 1 lit. b) GDPR.

If you have any questions about our products, our website or other requests, you can send us a message via the Zendesk Chat window.

All visitors to our site can be tracked with their IP address and the page they are currently visiting. The IP address is made anonymous. Zendesk Chat uses cookies to allow you to personalize your online use of our service.

The information generated by the cookie about your use of our website is transferred to and stored on a Zendesk server in the USA. For the duration of your use, we store the messaging ID and the time you signed in with a cookie on your end device.

This cookie enables you to move from page to page on our website without having to log in again on each page. When you log out, the cookie is deleted from your device. Any conducted chats are collected and stored on internal servers for 30 days for tracking purposes and will be deleted afterwards.

As the data within this service is transferred to the USA, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly having any legal remedies. However, we take the possible measures necessary under the data protection law by Art. 44 et seq. EU-DS-GVO to establish the level of data protection in the third country.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of our website.

Details on the handling of your personal data and information on the collection and use of data at Zendesk Chat can be found in Zendesk's privacy policy at https://www.zendesk.com/company/customers-partners/privacy-policy/

For more information on data protection in connection with the use of Zendesk, please visit http://www.zendesk.com/company/privacy.

We have concluded a contract with Zendesk for commissioned data processing.

 

Newsletter (Art. 6 Para. 1(a) EU-GDPR)

You can subscribe to our free newsletter via our website. The email address provided during the registration process is used to send a personalised newsletter.

The principle of data economy and data reduction is observed, as only the email address, industry sector of your company and your name are marked as mandatory fields to enable personalisation . Due to technical and legal reasons, we will also process your IP address.

Of course, you can cancel your subscription at any time via the unsubscribe option provided in the newsletter and therefore revoke your consent.

 

Job-Newsletter (Art. 6 Para. 1(a) EU-GDPR)

You can subscribe to our free job-newsletter via our website. The email address provided during the registration process is used to send suitable job offers to you.

The principle of data economy and data reduction is observed, as only the email address is marked as mandatory field to enable personalisation. Due to technical and legal reasons, we will also process your IP address.

Of course, you can cancel your subscription at any time via the unsubscribe option provided in the newsletter and therefore revoke your consent.

Handling of customer and supplier data

Categories / origins of data

When you conclude a contractual relationship and for contract fulfilment, we process the following personal data:

  • Contact details (e.g. first/surname of current and any former partners in addition to additional names, the customer’s company name and address (employer), mobile and landline number with extension, e-mail address, fax number)
  • Professional data (e.g. position in company, department)
  • Any bank account details required (in the case of a SEPA direct debit mandate also the first/surname of the account holder)
  • Preferred payment system, credit history and behaviour if applicable
  • Date of birth, period of employment and other information if applicable (for customer care purposes if you make this information available to us)

We receive your personal data primarily from you as part of contract fulfilment or during the current contractual relationship.

Exceptionally, in certain scenarios, we will also obtain your personal data from other sources. This includes case-related queries for relevant information from credit agencies (Creditsafe, Bisnode), in particular for credit history and behaviour.
 

Purposes and legal bases of data processing

Even when processing your personal data outside the website, the regulations of the EU DS-GVO and other relevant legal regulations are always respected.

Your personal data is processed exclusively to conduct pre-contractual measures (e.g. creating quotes for products or services) and to comply with contractual obligations (e.g. implementation of our services or for processing your order/payment), (Article 6 Para 1(b) GDPR) or if there is a legal obligation for processing (e.g. for tax law purposes) (Article 6 Para 1(c) GDPR). These are the purposes for which your personal data was originally gathered.

Your consent can also constitute a legal provision under data protection law (Article 6 Para 1(a) GDPR). Before you grant permission, we clarify the purpose of data processing and your right of revocation in accordance with Art. 7, Para. 3 EU GDPR.

For the detection of criminal offences, personal data will only be processed under the conditions of Article 10 GDPR.

 

Data recipients / categories of recipients

As part of the required business processes, our specialist departments will be supported by external service providers in order to carry out their work. To protect the data being processed, the necessary data protection contracts have been concluded with all service providers. These are in particular service provider companies such as finance and consultancy companies who support us in verifying task-related data. In addition, in certain specialist areas, we use supporting specialist IT experts from manufacturers and partner companies who possess the necessary product expertise.

Your data will also, as necessary, be transferred to the manufacturers of the quoted or ordered products for project processing (registration, project notification, quote creation, order processing) who may be based in a non-EU country.

We transfer payment processing information to credit, trade and financial agencies in order to check payment history and creditworthiness.

The principle of data economy and data reduction is observed.

If necessary, your personal data may also be processed in the cloud to optimise existing processes (e.g. for more efficient communication and contract processing). We have concluded the necessary contracts for this from a data protection perspective. If the cloud provider is located in a country outside the EU / EEA (third country), we take the measures possible and necessary under data protection law under Art. 44 et seq. EU-DS-GVO to establish the level of data protection in the respective third country. In doing so, we use technical and organisational measures to ensure that only those persons who need your data to fulfil their contractual and legal obligations receive it.

 

Advertising to existing customers (Art. 6 Para. 1(f) EU GDPR)

MODUS Consult GmbH would like to maintain a relationship to its customers and send information and offers on products and services, Art. 6 Abs. 1 lit. f EU-DS-GVO. Therefore we use your data to email you relevant information and offers as well as customer satisfaction surveys.

If you would prefer us not to do so, you can object at any time to the use of your personal data for direct marketing purposes. This right also applies to profiling as long as it is connected with direct advertising. As soon as we receive your objection, your data will no longer be processed for this purpose.

An objection is free of charge and can be made without the need for filling in a form by calling: +49 5241 9217-0, by email at contact(at)modusconsult(dot)de or by post to James-Watt-Straße 6, 33334 Gütersloh, Germany.

 

Application portal (Art. 6 Para. 1(a+b) EU GDPR)

We offer you the opportunity to use an online application form to apply for specific job offers or on your own initiative and upload your application documents in it.

We are aware of the importance of your data and process the personal data you provide in the application form only for the effective and correct processing of the application procedure and for contacting you as part of the application process, Art. 6 para. 1 lit. a, b EU-DS-GVO. The data will not be passed on to third parties without your consent.
When you fill out the application form, you are asked to provide certain personal information. All data required to complete the application form is subject to the principles of data reduction and data economy, meaning you only have to provide the data that is absolutely needed to process your application, such as a resume, or that we are required to obtain under applicable law. Mandatory information is marked with a * (asterisk). Due to technical and legal reasons, we will also process your IP address.

Without this information, we are unable to process your application. It is therefore not possible to upload application documents to the portal without also providing this information. If you wish, you can also provide additional, optional information via the application form.

We have implemented security measures to ensure that your data remain safe and confidential at all times. All application documents submitted via the application portal are encrypted.

We keep your data for the above purposes for the duration of the application process and until all related deadlines have expired, however, for no longer than six months after we have informed you whether your application has been successful.

By giving your explicit consent after the application process has been completed, you have the option of extending this retention period if you prefer that we keep your application documents for the purpose of matching them with other vacancies that fit your profile. In this case, we will keep your data for 12 months. You can, of course, revoke your consent with effect for the future at any time without providing a reason by calling: +49 5241 9217-0, by email at contact(at)modusconsult(dot)de or by post to James-Watt-Straße 6, 33334 Gütersloh, Germany.

For more information, please refer to the privacy policy within the application process.
 

Automatised case-by-case decisions

Please note that we generally do not use purely automated processes to make a decision.

 

Cookies (Art. 6 Abs. 1 S. 1 lit. f EU-DS-GVO, Art. 6 Abs. 1 S. 1 lit. c EU-DS-GVO, Art. 6 Abs. 1 S. 1 lit a EU-DS-GVO)

Our website uses cookies on various pages. Their purpose is to enhance our product and services, as well as to make our site more user friendly, more secure and simply better. Cookies are small files that are saved on your computer and in your browser (locally on your hard drive).

These cookies help us to see how users use our website, enabling us to design the website content according to the visitor's needs. In addition, cookies enable us to measure the effectiveness of a particular advert and to place it according, for example, to the user's thematic interests.

We mostly use so-called “session cookies”, which are automatically deleted when you leave our site. Permanent cookies are automatically deleted by your computer when the validity period has been reached (usually six months) or you delete them yourself before this period expires.

Most internet browsers automatically accept cookies as default. If you don’t want to send this information, you can change your browser settings at any time.

Cookies are saved on the user’s computer and transmitted from there to our website. This means that the user has complete control over how the cookies are used. You can deactivate or limit the transmission of cookies by changing the settings in your internet browser. Furthermore, cookies can be deleted at any time in the internet browser or other software programmes. This is possible in all common internet browsers.

Please note: If you deactivate the setting of cookies, you may not be able to use all the functions of our website to their full extent.

Creation of user profiles or use of cookies that are not purely functional (Art. 6 para. 1 p. 1 lit. a / Art. 6 para. 1 p. 1 lit. f EU-DS-GVO)

We use the following tools and services on our website:
 

Google Ads

We use the Google advertising tool "Google Ads" to promote our website. To help us in this, we use the analysis service “Conversion Tracking” from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google”. If you accessed our website via a Google advert, a cookie is stored on your computer.

Cookies are small files that are saved on your computer and in your browser. These conversion cookies cannot be used to identify any personal information and will expire automatically after 30 days. If you visit certain pages of our website before the cookie expires, we and Google may recognise that you have been redirected to our page after clicking on one of our adverts placed on Google.

The information collected using conversion cookies is used by Google to generate visit statistics for our website. These statistics show us the total number of users who clicked on our adverts and also which pages of our website were subsequently accessed by the respective user. However, we or other companies who advertise using Google Ads do not receive any information with which users can be personally identified.

You can prevent the conversion cookies being installed by changing the settings in your browser, such as those that generally deactivate the automatic setting of cookies or specifically only block cookies from the "googleadservices.com" domain. Google’s privacy policy can be viewed here: https://services.google.com/sitestats/de.html.
 

Google Ads Remarketing

On our website, we use the remarketing function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). The remarketing function enables us to present users of our website with advertisements based on their interests on other websites within the Google advertising network (in Google Search or on YouTube, so-called "Google Ads" or on other websites). For this purpose, the interaction of users on our website is analysed, e.g. which offers the user was interested in, to be able to display targeted advertising to users on other sites even after they have visited our website.

For this purpose, Google stores a number in the browsers of users who visit certain Google services or websites in the Google display network. This number, known as a "cookie", is used to record the visits of these users. This number is used to uniquely identify a web browser on a particular device and not to identify a person. In the context of using Google Ads Remarketing, we collect and process the following data: pages visited, IP address, duration of visit, other information on website use, content about the user's interests.

The use of the Google tool is based on your consent under Art. 6 (1) p. 1 lit. a EU-DS-GVO. You can revoke your consent at any time. The revocation only applies to the device and the web browser on which it was set, please repeat the process on all devices if necessary. If you delete the opt-out cookie, you will be asked again for your consent for data transfer.
You can also configure your browser accordingly to prevent ads from third-party providers. You can also permanently prevent tracking by Google by using a corresponding plug-in for the most common web browsers, which you must download and install here: support.google.com/ads/answer/7395996.

Your data will be transmitted to Google for analysis. If you have an account with Google, Google may also merge the data obtained from the tracking. A third-country transfer takes place so that in this case there is a risk that your data may be processed by US authorities for control and monitoring purposes, without you possibly having any legal remedies. However, we take the possible measures necessary under data protection law under Art. 44 et seq. EU-DS-GVO to establish the level of data protection in the third country.

The data obtained via this procedure will be deleted as soon as it is no longer required for our purposes.

You can find more information on Google and Google's privacy policy at: www.google.com/privacy/ads/ 


Google Ads Conversion Tracking

On our website, we use the advertising service Google Ads Conversion Tracking of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). The Display Network, Shopping and Search types active on our website measure your interactions with advertisements placed on Google. For this purpose, when you click on an ad placed by Google, a cookie is stored in your browser. This is used to track your further activity on the product advertised in the ad (conversion tracking). With the help of this data, we can measure the effectiveness of our advertising campaigns. The following data is collected from you: Clicked ads, IP address, web request, usage data, cookie ID, date and time of visit, cookie information, error URL, browser language, browser type.
 
The use of Google tools is based on your consent under Art. 6 para. 1 p. 1 lit. a EU-DS-GVO. You can revoke your consent at any time here. The revocation only applies to the device and the web browser on which it was set, please repeat the process on all devices if necessary. If you delete the opt-out cookie, you will be asked again for your consent for data transfer.
You can also configure your browser accordingly to prevent ads from third-party providers. You can also permanently prevent tracking by Google by using a corresponding plug-in for the most common web browsers, which you must download and install here: support.google.com/ads/answer/7395996.
 
Your data will be transmitted to Google for analysis. If you have an account with Google, Google may also merge the data obtained from the tracking. A third-country transfer takes place so that in this case there is a risk that your data may be processed by US authorities for control and monitoring purposes, without you possibly having any legal remedies. However, we take the possible measures necessary under data protection law under Art. 44 et seq. EU-DS-GVO to establish the level of data protection in the third country.
 
The data obtained via this procedure will be deleted as soon as it is no longer required for our purposes.
 
You can find more information on Google and Google's privacy policy at: www.google.com/privacy/ads/ 
 

Google Analytics

In order to enhance your experience on our website and our overall offering, we store data for statistical purposes regarding individual visits to our website using Google Analytics provided by Google Inc. (“Google”). We do this to pursue our legitimate interests (i.e. analysis, optimisation, and economic operation of our online offering) in line with Art. 6 Para. 1(f) GDPR. Google Analytics employs a cookie, i.e. a text file stored on your computer, enabling Google to analyse how you use our website. Information generated by this cookie is typically transferred to and stored on a Google server in the USA. Such information includes:

  • your browser type and version,
  • your operating system,
  • the referrer URL (the website that linked you to our pages),
  • your computer’s host name (IP address),
  • and the time of the server request.

Google will not associate your IP address collected via Google Analytics with other data held by Google. Further to this, the Google Analytics code used on this website employs the “anonymizeIP” option. This ensures that your IP address is masked and all collected data are anonymised. In exceptional cases, your full IP address may be transferred to and truncated on a Google server in the USA.

Google will use the collected information on our behalf for the purpose of analysing your use of our website, compiling reports on website activity, and providing other services to us relating to website activity and internet usage. You may choose to disable cookies in your browser settings; however, this may affect your experience on our website as all functionality may not be available to you.

Should you not want Google to collect and process data created by the cookie relating to your use of our website (including your IP address), you can prevent this by downloading and installing the browser add-on available from http://tools.google.com/dlpage/gaoptout?hl=de.

Alternatively, in particular when viewing our website on a mobile device, you may opt out of Google Analytics by clicking here:

GOOGLE ANALYTICS OBJECTION

Any personal data collected are purged after 14 months or anonymised.
 

Google Maps

On our website, we use Google Maps (API) from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). To ensure data protection, Google Maps is deactivated when you first enter this website. A direct connection to Google's servers is only established when you independently activate Google Maps (consent according to Art. 6 para. 1 p. 1 lit. a DSGVO). You can revoke your consent at any time here: tools.google.com/dlpage/gaoptout. This prevents your data from being transferred to Google when you first enter the page. After activation, Google Maps will store your IP address. This is then usually transferred to a Google server in the USA and stored there.
A third-country transfer takes place so that in this case there is a risk that your data can be processed by US authorities for control and monitoring purposes, without you possibly having any legal remedies. However, we take the possible measures necessary under data protection law under Art. 44 et seq. EU-DS-GVO to establish the level of data protection in the third country.
Additional information on the handling of user data can be found in Google's privacy policy: www.google.de/intl/de/policies/privacy/.
 

Google Tag Manager

This website uses the Google Tag Manager of Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Through this service, website tags can be managed via an interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain. This means that, in principle, no cookies are used and no personal data is collected. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with the Google Tag Manager.

For more information, please visit www.google.com/tagmanager/use-policy.html.

In addition, the Google Tag Manager includes the following sub-services (Eloqua, LinkedIn Insight Tag, Hotjar, Google Ads Remarketing, Google Ads Conversion Tracking, Facebook Pixel) so that the Google Tag Manager and the sub-services are integrated based on your consent (Art. 6 (1) sentence 1 lit a EU-DS-GVO). You will find the option to revoke your consent in the description of the individual sub-services. If you object to a sub-service, this objection will also be automatically transferred to the other sub-services included in the Google Tag Manager.

Within the scope of these services, the collected data may be transferred to another country outside the European Union and the European Economic Area and to a country that does not offer an adequate level of data protection. If the data is transferred to the US, there is a risk that your data may be processed by US authorities for control and monitoring purposes, without you possibly have any legal remedy. However, we take the possible measures necessary under data protection law under Art. 44 et seq. EU-DS-GVO to establish the level of data protection in the third country.
 

LinkedIn Insight Tag

We use LinkedIn Insight Tag, a conversion tracking and retargeting service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (hereinafter referred to as "LinkedIn") on our website. LinkedIn stores and processes information about your user behaviour on our website. For this purpose, LinkedIn uses, among other things, cookies, i.e. small text files which are stored locally in the cache of your web browser on your end device and which enable an analysis of your use of our website. Specifically, the referrer URL, IP address, device information, browser information and timestamp are recorded.

We use LinkedIn Insight Tag for marketing and optimisation purposes, in particular, to analyse the use of our website and to continuously improve individual functions and offers as well as the user experience. Through the statistical evaluation of user behaviour, we can improve our offer and make it more interesting for you as a user. The use of LinkedIn Insight Tag is based on your consent (Art. 6 para. 1 p. 1 lit. a EU-DS-GVO), which you can revoke at any time here www.linkedin.com/psettings/guest-controls/retargeting-opt-out.


Further information from the third-party provider on data protection can be found on the following website: https://www.linkedin.com/legal/privacy-policy 
 

Leadinfo

This website uses the service of the provider Leadinfo B.V. with its registered office in Rotterdam. This service shows us publicly accessible company data, such as company names and addresses, based on IP addresses. The recognition of companies is based solely on IP addresses. IP addresses are not stored after use. In addition to this recognition via IP addresses, two first-party cookies are used to obtain information on how visitors use the website (analysis).

These cookies are not linked to other information and nothing is passed on to third parties.

Objection data collection:
If you wish to disable data collection (tracking), please click on the appropriate button: https://www.leadinfo.com/de/opt-out/

Data processing:
We have concluded a contract with Leadinfo for commissioned data processing and implement the data protection regulations.

Contact Leadinfo:
Leadinfo B.V.
Rivium Quadrant 141
2909 LC Capelle aan den IJssel
The Netherlands
allo(at)leadinfo(dot)com
+31 (0)85 2500 450


Bing Ads

On our website we use technologies from Bing Ads (bingads.microsoft.com), which are provided and operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ("Microsoft"). Microsoft sets a cookie on your terminal device if you have accessed our website via a Microsoft Bing ad.
In this way, Microsoft and we can recognise that someone has clicked on an advertisement, been redirected to our website and reached a previously determined target page ("conversion site"). We only learn the total number of users who clicked on a Bing ad and were then directed to the conversion site.
Microsoft collects, processes and uses information via the cookie, from which usage profiles are created using pseudonyms. These usage profiles are used to analyse visitor behaviour and are used to display advertisements. No personal information about the identity of the user is processed.

If you do not want Microsoft to use information about your behaviour as described above, you can refuse the setting of cookies required for this purpose - for example, by selecting a browser setting that generally disables the automatic setting of cookies.
You can also prevent the collection of data generated by the cookie and related to your use of the website, as well as the processing of this data by Microsoft, by declaring your objection at the following link choice.microsoft.com/en/opt-out.
Further information on data protection and the cookies used by Microsoft and Bing Ads can be found on the Microsoft privacy.microsoft.com/en/privacystatement website.
 

YouTube platform

Embedding on YouTube is carried out using the technical process known as framing. Framing involves the simple insertion of an HTML link provided by YouTube into the code of a website to create a playback frame on the third-party site, thus enabling the video stored on YouTube servers to be played.

We use the framing codes generated by YouTube in the so-called "extended data protection mode". According to the information provided by the YouTube platform, the cookie activity and the resulting data collection are only linked to the use of the playback function of the video itself. The collection of data through the mere use of the website with framed content is prevented against this background.
To be able to play the YouTube content, we need your consent (Art. 6 para. 1 lit. a) EU-DS-GVO), which you can give - if you have not already given this as part of your cookie selection - via the button in the respective area of the video. By clicking on the play button, you consent to your IP address being transmitted to YouTube (YouTube, LLC 901 Cherry Ave. San Bruno, CA 94066 USA) and the provider setting cookies in your browser.

Social media plugins of social networks with Shariff

 

We are using plugins from social media on our pages (e.g. Facebook, Twitter, XING, LinkedIn).

You can usually recognize the plugins by the respective social media logos. To ensure data protection on our website, we only use these plugins together with the so-called "Shariff" solution. This application prevents the plugins integrated on our website from transmitting data to the respective provider as soon as you enter the site for the first time.

Only when you activate the respective plugin by clicking the corresponding button, a direct connection to the provider's server is established (consent). As soon as you activate the plugin, the respective provider receives the information that you have visited our site with your IP address. If you are logged into your respective social media account (e.g. Facebook) at the same time, the respective provider can assign your visit to our pages to your user account.

The activation of the plugin constitutes consent according to Art. 6 para. 1 lit. a GDPR. You can revoke this consent at any time with effect for the future.


Facebook-Plugins (Like & Share-Button)

Our pages are using integrated plugins from the social network Facebook, provider Facebook Inc. 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the "Like button" ("Like") on our page. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like button" while you are logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. You can find further information on this in the Facebook privacy policy at https://www.facebook.com/privacy/explanation.

If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account.

The use of Facebook plugins is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the widest possible visibility in social media.

 

Twitter plugin

Our pages are using integrated plugins from the social network Twitter. These functions are offered by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter. We would like to point out that we, as the provider of the sites, do not know the content of the transmitted data or its use by Twitter. For further information, please refer to the Twitter privacy policy at https://twitter.com/privacy.

The Twitter plugin is used based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the widest possible visibility in social media.

You can change your privacy settings on Twitter in the account settings at https://twitter.com/account/settings

 

LinkedIn plugin

Our website uses features of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

Each time you access one of our pages that contains LinkedIn features, a connection to LinkedIn's servers is established. LinkedIn is notified that you have visited our sites using your IP address. When you click on the LinkedIn "Recommend" button and are logged into your LinkedIn account, LinkedIn can associate your visit to our site with you and your account. We would like to point out that we, as the provider of these pages, do not know the content of the transmitted data or its use by LinkedIn.

The use of the LinkedIn plugin is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the widest possible visibility in social media.

Further information on this can be found in the LinkedIn privacy policy at https://www.linkedin.com/legal/privacy-policy.

 

XING plugin

Our website uses features of the network XING. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

Each time you access one of our pages containing XING features, a connection to XING servers is established. To the best of our knowledge, no personal data is stored. In particular, no IP addresses are stored nor the usage behaviour is evaluated.

The use of the XING plugin is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the widest possible visibility in social media.

Further information on data protection and the XING Share button can be found in the XING privacy statement at https://www.xing.com/app/share?op=data_protection.

 

Appearance in our social media

MODUS Consult GmbH has a presence on several social media channels to communicate with and inform registered customers, interested parties and users about our offers.

Please be aware that using these platforms and their functions is at your own risk. This is especially the case when using interactive functions such as commenting, sharing and leaving reviews.

We also wish to inform you that your data may be processed outside of the European Union. US providers who are “Privacy Shield”-certified are obliged to comply with EU data protection standards.

Your data may additionally be processed for market research and marketing reasons, meaning, for example, that a user profile may be created based on your usage and interests. As a result, advertising both on and external to the platforms may be activated, which supposedly correspond to your interests. For this to happen, cookies are usually saved on your computer. Independently, data that is not collected directly from your end devices may also be stored in the user profiles (especially if you are member of a platform and are logged in).

Moreover, we, as the provider of this information service, do not collect or process any further data from your use of our service.

The processing of users’ personal data is based on our legitimate interest in effectively informing and communicating with users in accordance with Art. 6 Para. 1(f) EU GDPR. If a provider asks for your consent to data processing (e.g. by ticking a box or by clicking “confirm”), then processing is lawful in accordance with Art. 6 Para. 1(A) and Art. 7 EU GDPR.

Opting out

If you are a member of a social network and do not want your personal data to be collected through our website and linked to your membership data on the respective network, you must:

•          log-out of the network before visiting our website,

•          delete cookies stored on your device and

•          re-start your browser.

After logging in again, you will once again be recognised by the network as a specific user.

For more detailed information on how data is processed and how you can opt out, please visit the pages of the respective providers listed below.

If you would like to request information or exercise your rights as a user, this can be done most effectively directly with the providers themselves as only they have direct access to user data and can therefore take appropriate action and provide information. If you do have any problems, you can of course contact us.

• Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland) – Privacy Policy: www.facebook.com/about/privacy/,
Opt-Out: www.facebook.com/settings and www.youronlinechoices.com,

• Google / YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland) –Privacy Policy:  https://policies.google.com/privacy,
Opt-Out: adssettings.google.com/authenticated,

• Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA) – Privacy Policy/ Opt-Out: instagram.com/about/legal/privacy/.

• Twitter (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) – Privacy Policy: twitter.com/de/privacy,
Opt-Out: twitter.com/personalization,

• LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Irland) – Privacy Policy: www.linkedin.com/legal/privacy-policy,
Opt-Out: www.linkedin.com/psettings/guest-controls/retargeting-opt-out,

• Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany) – Privacy Policy/ Opt-Out: privacy.xing.com/de/datenschutzerklaerung.

 

More information

Copyright information

If you would like to publish images, texts, plans, videos, music etc. on our pages, please be aware that you may be transferring all usage rights to the network, which could ultimately have legal consequences for you if you are not the copyright holder yourself.
 

Online offers for children

Persons under 16 years may not transmit any personal data to us or submit a declaration of consent without the consent of a parent or legal guardian. We encourage parents and legal guardians to actively participate in their children's online activities and interests.
 

Links to other providers

Our website also contains - clearly visible - links to the Internet presentations of other companies. As far as links to websites of other providers are available, we do not influence their contents. Therefore, we cannot grant any guarantee or liability for these contents. The respective provider or operator of these sites is always responsible for the contents of their sites.

The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If infringements of the law become known, such links will be removed immediately.
 

Registration for events

Our website uses a form for the purpose to register to events and webinars.

If you register for an event via this form, we will process your data for the purposes of registration and communication with you.

All data required to complete the form is subject to the principles of data reduction and data economy, meaning you only have to provide the data that is absolutely necessary to register and for us to contact you, i.e. your first name, last name and email address.

For reasons of technical security and in particular to prevent attempts to attack our web server, we will also process your IP address. All other information is voluntary.

For joint events with partners, your data will also be shared with the co-organiser.
Please note that photos and videos may be taken during the event, which may be published on our social media channels and website.

Details, including your right to object, as well as comprehensive information on our data processing and your rights under data protection law can be found in our privacy policy.
We would like to point out that in the case of publications in social media, a transfer to countries outside the EU is also possible.
The legitimate interests of MODUS Consult GmbH in taking and publishing photos and videos serve the purpose of marketing and documenting the relevant event.

Regarding this procession of your personal data you have the right to object according to Art. 21 para. 1 GDPR. To exercise that right, please contact us, prior to the event (if possible), at contact(at)modusconsult(dot)de / Tel.: +49 5241 9217-0.]. Of course you can also contact our local staff to exercise that right.

Personal data will not be passed on to third parties except from in the cases mentioned above and will only be used for the above-mentioned purpose. Photos and videos published on the internet can be accessed worldwide and use of these by third parties cannot generally be excluded.

Your consent can be a legal basis (Art. 6 para. 1 lit. a) GDPR) for processing the photos and videos mentioned above, too. Consent to the processing of footage is voluntary and can be revoked with effect for the future by email at contact(at)modusconsult(dot)de / Tel.: +49 5241 9217-0.
 

Webinars with GoToWebinar

We offer webinars on a regular basis. A webinar is comparable to a face-to-face seminar and takes place on the Internet with the help of computer/software support.

To conduct webinars over the Internet, MODUS Consult GmbH uses the software solution GoToWebinar from LogMeIn, Inc. 320 Summer Street, Boston, MA 02210, USA. LogMeIn, Inc. is responsible for providing this service and the associated data processing.
You find LogMeIn's privacy policy here href="https://www.logmeininc.com/de/legal#popup".
The processing of your data is based on your consent (Art. 6 para. 1 lit. a) EU-GDPR).

You can participate in a webinar if you have previously registered via our webinar page. The following data will be requested for this purpose: first name, last name and email address. To conduct the webinar, your registration or customer data will be transmitted to LogMeIn, Inc. and directly to MODUS Consult GmbH.

Your data will be stored at LogMeIn and MODUS Consult GmbH until you revoke your consent.

Within the scope of your webinar participation, an encrypted connection between you and MODUS Consult GmbH will be established. The sound or image information transmitted during this session will be recorded by us regularly to make it available for later retrieval. Questions asked by the participants during the webinar and their answers are also recorded and reproduced when the webinar is called up later. The recording will be made available to you by email after the webinar has ended.

You can end the session at any time by simply closing the browser window or closing the program or app. When your contact person ends the session, your session participation will automatically be terminated as well. Statistics data will be transmitted to us during and after the webinar session. If you take part in a webinar, ask or answer a question during the webinar, we will receive information about the duration of participation, interest in the webinar, the question asked or the answer in addition to your registration data. The information will be used by us for further customer support or to enhance the user experience.

Your registration data will also be used to announce further webinar topics or for contacting you by MODUS Consult GmbH. You can revoke your consent to this at any time. Please contact us directly via contact(at)modusconsult(dot)de to be removed from the list of recipients of messages.

 

Registration / Customer account (Art. 6 para. 1 lit. a, b EU-DS-GVO)

On our website, we offer users the possibility to register by providing personal data. The advantage is that you can call up information on the current processing status of your request at any time in the Helpdesk Portal. Besides, you can view the history of every helpdesk call or realize a detailed preliminary recording of problem cases and questions.
Embedded in the Helpdesk Portal, the Deployment Portal automatically shows customers changes in the software, provides service packs and realizes necessary database adjustments.
The Deployment Portal meets the requirements of DIN EN ISO 9000 ff. and is similar to a customer-controlled download page. 

Further information about the Helpdesk and Deployment Portal can be found here on our homepage: www.modusconsult.de/unternehmen/support

Registration is therefore required either to fulfil a request or to carry out a customer-controlled download.

During registration, the following data is stored at Microsoft: 

  • Microsoft Live ID
  • Company
  • Name
  • Email
  • postal address
  • Phone
  • Optional: Fax

Access to the helpdesk and deployment portal can be obtained by contacting support(at)modusconsult(dot)de. The above-mentioned data are required to create your login. To log in, you need an existing Microsoft business account or you create a new account during the registration process. With this Microsoft account, you will be created as a guest on our Azure domain to get access to the portals. The data is stored in the Azure domain and is accessed by MODUS Consult employees for unique identification.

Please note: The password you have assigned is stored in encrypted form by Microsoft. Both MODUS Consult employees and Microsoft employees cannot read this password. Therefore they cannot give you any information if you have forgotten your password.

With the completion of the registration process, your data is stored at Microsoft for the use of the protected customer area. As soon as you log on to our website using your e-mail address as your user name and password, this login data is used for actions you perform on our Help Desk and Deployment Portal.  

Registered persons are free to make changes to the contact data (name, e-mail, telephone, password) in the customer account on their own. Changes/corrections are also gladly carried out by our support service on request if you contact them. Of course, you can also cancel or delete the registration or your customer account. To cancel or delete your account, please contact us by phone: +49 5241 9217-910, by email to support(at)modusconsult(dot)de or leave a helpdesk request.

 

Project portal

MODUS Consult GmbH provides its clients with a portal (based on SharePoint) for communication, task coordination and document management within the scope of projects. All project-relevant documents, protocols and schedules are always stored in this portal and shared with the client.

Project portals are created in the course of each project start and activated for the client. Access rights on the client side are communicated by the client project manager.

During registration, we store the following data:

  • Company
  • Name
  • E-mail address
  • Postal address
  • Phone number
  • Optional: Fax

 

The above information is required to create your login. You will need an existing Microsoft business account to log in, or you can create a new account in the login process. With this Microsoft account, you will be created as a guest on the Azure domain of MODUS Consult to gain permission to the portals. The data will be stored in the Azure domain and retrieved by MODUS Consult staff for unique identification.

Please note: The password you assign is stored in an encrypted form via Microsoft. Both MODUS Consult employees and Microsoft employees cannot read this password. Therefore, they cannot give you any information if you have forgotten your password.

Once you have completed the registration process, your data will be stored at Microsoft for use in the protected customer area. Once you log in to the MODUS Project Portal using your email address as your username, this username will be used for identification and tracking purposes for all activities you perform in the portal. Registered persons are free to make changes to their contact details (name, e-mail, telephone, password) in the Microsoft customer account themselves.

You can, of course, delete your access to the MODUS Consult Project Portal. To delete your account, please contact us by phone: +49 5241 9217-910, by e-mail to support(at)modusconsult(dot)de or submit a helpdesk request.
 

Assistance software Eye-Able

Eye-Able® is a software of the Web Inclusion GmbH to guarantee barrier-reduced access to information on the internet for all people. The necessary files like JavaScript, stylesheets and images have to be loaded from an external server.

Only for these purposes the software uses Eye-Able® services from IONOS (provider: 1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany). To fend off attacks and provide our service near real-time Eye-Able® uses the Content Delivery Network (CDN) of BunnyWay d.o.o. (Cesta komandanta Staneta 4A, 1215 Medvode, Slovenia). It is used for contract fulfilment (Art. 6 para. 1 lit. b DSGVO) and in the interest of secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f DSGVO). All transmitting data and servers remain in the EU at all times to enable data protection-compliant processing under DSGVO. Web Inclusion GmbH does not record or analyze user behaviour or other personal data at any time.

To ensure data protection-compliant processing, Web Inclusion GmbH has concluded contracts for commissioned processing with our hosters IONOS and BunnyWay.

For more information, please refer to the privacy statements:

eye-able.com/datenschutz/


www.ionos.de/terms-gtc/terms-privacy


bunny.net/privacy


Changes to our privacy policy

In the course of the further development of our websites and the implementation of new technologies, changes to this data protection declaration may also become necessary. We reserve the right to change our security and data protection measures if this becomes necessary due to technical developments. In these cases, we will also adapt our data protection information accordingly. We, therefore, recommend that you read this data protection declaration again from time to time.